To contact the emergency services in any EU country from any phone, fixed or mobile, dial 112, free of charge.
The EU has been pushing for progress on the awareness and proper functioning of 112 as well as on the voluntary implementation of the in-car communication technology “eCall”. The eCall system, once implemented, will automatically dial 112, Europe’s single emergency number, when a car has a serious accident and will send its location to the nearest emergency service.
Report any theft to the local police. You will need to enclose the police report when making your insurance or compensation claim. Cancel any lost or stolen credit cards immediately. If your passport has been stolen, report it to your country’s consulate or embassy as well as to the police. Remember that if you are outside the EU you can get help from the consulate or embassy of any other EU country if yours is not represented. Go to the consular protection website to find addresses of consular or diplomatic missions in non-EU countries and to access all Member States’ travel advisory services.
For free advice on your rights as a traveller and any other rights and where
to go for help, telephone the Europe Direct service on 00 800 6 7 8 9 10 11 from anywhere in the EU or e-mail the service via europa.eu/europedirect
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/europedirect. e-mail the service via europa.eu/europedirect. You can also go to Your Europe Advice.